Privacy notice

This notice explains how Plein de Vie uses information when you shop on this website.

Order and account information

We use the name, phone number, email address, delivery address and items you provide to process your order, arrange delivery, provide order updates and handle support or return requests. Creating an account is optional. If you create one, your account lets you view your own orders and requests.

Payment

This store currently offers cash on delivery. It does not ask for or store card details at checkout.

Cookies and saved preferences

Essential cookies and a browser session token keep sign-in and your shopping bag working. Saved favourites are stored in your browser. Your delivery details are sent securely to our WooCommerce store to calculate delivery and process your order.

Sharing and retention

Order information is used by our store team and service providers as needed to host the store, deliver orders and handle customer support. Order and account records are retained as needed for these purposes and applicable record-keeping obligations.

Contact

For questions about your information, or requests to access, correct or delete it where applicable, email orders@pleindevieshops.com. We may need to verify your identity before handling a request.

Optional analytics

If you choose Allow analytics, we use Google Analytics to understand page views, product interactions, shopping-bag activity and completed orders. This may include a browser identifier, device information, item codes and order amounts. We do not send your name, email address, phone number, delivery address or account password to Google Analytics. Our analytics cookies last up to six months. Google processes this information according to its privacy policy and may process it outside Egypt.

You can decline analytics and still shop normally. Use Cookie preferences at the bottom of the website to change your choice. Withdrawing consent stops future measurement and removes our Google Analytics cookies; it does not automatically remove information already processed. Read Google’s privacy policy or contact orders@pleindevieshops.com for help.